Complaints Management on Dynamics 365

Low code complaint management system

Upgrade easily from legacy systems. 

Dynamics 365 for Complaints Management allows organisations to maximise existing Microsoft licenses to develop a cost-effective complaint handling solution. 

If you'd like to find out more, or to schedule a demonstration, fill in the form and we'll be in touch.

Who is Dynamics 365 for Complaint Management for?

  • Organisations who require a cost effective, quickly configurable complaint management solution
  • Organisations looking to leverage existing Microsoft investments in licenses and software
  • Complaint management professionals who require a digital platform that makes it easy for citizens to complaint.
  • Social media operatives who need a system to help manage and track social media mentions and complaints.
  • Data Protection Officers who need one system to manage all PII.
  • IT Managers who need a cost effective, user friendly platform that can integrate easily with third party systems.

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Cost Effective

Leverage existing Microsoft licensing within your organisation.

Available on G-Cloud 11 Framework


Ease of Use

Easy to use familiar Microsoft user interface.



Direct Citizen Interaction, management and communication.

Embracing Complaints and Building Trust

To read more about complaint management and the benefits it can bring to your organisation read our free access guide.

From this guide you will:

- Learn how complaints can be used to
benefit organisations and citizens.
- Understand how technology can help
achieve customer service goals.
- Form a complaint management action plan.

Read More