Insights and Resources

The Information Commissoner's Office (ICO) has appointed Equiniti’s IT specialists on a broad remit covering support and development for the ICO’s latest Microsoft Dynamics CRM project, using Dynamics 365.

By Charlie Tuxworth, Director of Software & Innovation, Equiniti

Digital transformation is much more than simply shifting services to the cloud.

PONI partnered with Equiniti to implement a complaints management system that would effectively manage its complaints, whilst improving the organisation’s business processes.

A private estate in the UK were seeking a partner to help them implement an automated document and record management solution.

Equiniti’s Customer Relationship Management (CRM) solution is delivered on the cloud based Microsoft Dynamics 365 platform.

Equiniti provided LPS with a comprehensive and easy-to-use rate collection system to improve business operations and service provision. 

‘Ready Player One’, the book (2011) and movie (2018), is a view of a dystopian world where Virtual Reality (VR) is so compelling it has taken over from real life.

It’s often said that transformation starts with the customer. The consensus is that digitalisation should fundamentally seek to serve the customer better by reducing friction.

Data is the oil of the digital age. It helps power our economies, provide us with e-government services and - as we've seen from Facebook/Cambridge Analytic scandal - has become a valuable commodity in its own right. 

Equiniti provide a spectrum of services in relation to data protection and GDPR legislation compliance and the role that cloud based services can play in helping organisations achieve compliance.

If ever there was a pivotal moment in the future of digitalisation that time is now. The Cambridge Analytica Facebook scandal, which has sparked controversy over foreign state interference and election rigging, has far wider implications.