Insights and Resources

All citizens have the right to request a copy of any data that is held about them, as well as information including how their data is collected, managed and used by public sector bodies.

EQContent is a collection of modules which together empower and enable organisations to discover sensitive and personal information.

Dealing with customer complaints effectively is a challenge that presents itself to companies and organisations across the world, particularly those who provide a service to customers. 

A six step checklist for effective document management implementation. 

Gone are the days when document management constituted an overstuffed filing cabinet. Now, document management solutions can be used to systematically organise and process both paper and digital documents, but this isn’t without its challenges.

Data governance is becoming increasingly important in the public sector to ensure information is shared securely. 

A seven step guide to handling complaints effectively in the public sector.