Insights and Resources

    10 reasons why a document management system will help you

    11 Jul 2019

    An effective document management system can empower staff, save money and ensure full regulatory compliance. 


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    Choosing the right document management system

    11 Jul 2019

    Document management is a term you’re more than likely familiar with, but what does it really mean?

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    Think about this when developing a digital transformation strategy

    27 Jun 2019

    The decision to migrate from traditional working practices and shift to modern digital first, cloud based services is not one to be taken lightly, but it is one that is being made throughout public sector.

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    Top tips for handling Subject Access Requests

    06 Jun 2019

    All citizens have the right to request a copy of any data that is held about them, as well as information including how their data is collected, managed and used by public sector bodies.

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    How Northern Ireland can make it to the top in digital government

    23 May 2019

    “Digital Transformation” has become synonymous with digital strategies throughout the world. It’s disruptive and drives change as a result of technological advancements that impacts customer behaviour patterns.

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    How RPA fits within the workplace

    03 May 2019

    Will your job soon be done by a robot? Robotic Process Automation (RPA) has been widely blamed for cutbacks.

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    EQContent brochure

    21 Mar 2019

    EQContent is a collection of modules which together empower and enable organisations to discover sensitive and personal information.

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    Robotic Process Automation: threat or opportunity?

    19 Mar 2019

    The robots are coming. But it’s ok. It’s not quite in the shape of a dystopian future that Hollywood would have us believe is around the corner.  No need to send Arnie back to save us just yet.

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    Public Sector Case Management in Northern Ireland

    12 Feb 2019

    Following the 2017 ‘Making Lives Better’ report, the Northern Ireland Government set out its digital strategy, centred on enabling deep and radical digital transformation within the public sector 

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    Case Management Action Plan: What to Consider

    30 Jan 2019

    Transforming case management systems in conjunction with digital transformation strategies has been on the agenda for decision makers and influencers alike for some time now. If you are in this process,

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    Top 5 tips for implementing an effective Complaints Management System

    11 Dec 2018

    Dealing with customer complaints effectively is a challenge that presents itself to companies and organisations across the world, particularly those who provide a service to customers. 

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    Document management implementation

    26 Nov 2018

    A six step checklist for effective document management implementation. 

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