Insights and Resources

    A Day in the Life of a Remote Worker

    A Document Versus a Record

    The Data Pyramid

    Is your customer service process automated yet?

    Can You Relate to the Daily Challenges of Managing Complaints?

    Why is Complaint Management Important in the Public Sector?

    Taking the 'dumb' out of Robotic Process Automation (RPA)

    Embracing Complaints and Building Trust - The Guide

    Improving your organisation through complaints with Dynamics 365

    Managing Complaints Effectively - The Guide

    Removing Pain Points - why digital complaint platforms make sense

    Engage with complaints to retain customers and build profits

    Using complaints as a catalyst for change in the public sector

    10 reasons why a document management system will help you

    Choosing the right document management system

    Think about this when developing a digital transformation strategy

    Top tips for handling Subject Access Requests

    EQContent brochure

    Robotic Process Automation: threat or opportunity?

    Case Management Action Plan: What to Consider

    Top 5 tips for implementing an effective Complaints Management System

    Document management implementation

    The evolution of document management

    Why the public sector need document management systems

    Effective complaint handling in the public sector

    Under Pressure: The challenges a Data Protection Officer faces

    Five reasons complaints can benefit public bodies

    Complaint Management Process: Four Key Benefits

    Streamlining the complaint management process

    Why complaint handling needs to change

    EQContent Manage

    EQContent Build

    EQContent Discover

    Business Intelligence

    Student lifecycle management

    Employee UX: the secret to growth and retaining talent

    Digital Transformation

    Customer Relationship Management

    Reality Check: Could Virtual Reality Help Us in the Workplace?

    Why Back Office Processes Should Be A Priority

    The Data Dichotomy: Are Transformation and Data Security Incompatible?

    General Data Protection Regulation

    Are we giving consent to use our data too freely?

    Are you really who you say you are?

    Blockchain... Are the possibilities endless?

    Is digital inclusion just a pipe dream?

    Improving customer experience by spending less time in the office

    Demystifying digital transformation in the public sector

    The emergence of the digital-native citizen

    How digital makes it real: The emergence of government as a platform

    How flexible tech can support business innovation and imagination

    SharePoint Product Card

    Is GDPR a cyber security silver lining?

    Are you preparing for the GDPR?

    The European Data Protection Regulation

    Ten reasons for educators to have SharePoint

    SharePoint in Education

    G-Cloud and the Digital Marketplace – Is it An Amazon for Government?

    8 reasons why you need SharePoint in the cloud

    Ten reasons why you need the cloud

    A history of the digital cloud

    What is cloud?

    Microsoft Hosting Partner of the Year

    Equiniti technology How can we help

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