Insights and Resources

Customer relationship management

28 Jan 2018

When dealing with aging technology systems, multiple stakeholders and internal challenges, it can seem difficult to find a budget friendly and efficient method of achieving a high level of service and accountability.

As an accredited Microsoft Gold Partner, Equiniti Group deploys its expertise with Microsoft technologies to help enhance the service provided by public and private sector organisations.


Customer Relationship Management (CRM) is a company-wide business strategy focused on improving key business processes and strengthening customer interactions. Microsoft Dynamics CRM combines everyday productivity applications with powerful CRM software to help manage processes more efficiently. 


Complaint Management in Financial Services

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